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The user will click on the transaction(s) they want to add, then click the Submit button. Each dispute within a claim is independent, which means that it will flow through the claim lifecycle independent of other disputes. The new transactions may be at a different stage and/or step within the lifecycle than the transaction(s) that previously existed.
How to Manage Cases with Added Transactions
The case-level audit will log manually added transactions.
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"Add Transactions" Action Not Available
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