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Objectives (how we meet the goals) examples:

1. To provide product update training to all consultants within the next 6 months.
2. To support the company’s objectives in reaching its goals.
3. To develop and implement a management training program for all middle level managers within the next 12 months.
4. To provide customer service skills training to all new help desk employees no more than two months after being hired.

Create a document that outlines the organization's approach to training and development, its goals, customers, and resources

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Requesting additional training sessions is not uncommon and is a welcomed practice. We understand the need for more clarification arises from the wonderful and curious things that happen during testing.