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| Tell us about the reason behind the dispute. | Claim Reason |
|---|---|
I had an issue withdrawing funds at an ATM.ATM Questionnaire | Dispensed Wrong Amount |
| My ATM deposit posted for the wrong amount. | ATM QuestionnaireDeposited Wrong Amount |
| My ATM deposit did not post to my account. | ATM QuestionnaireDid Not Post |
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Dispensed Incorrect Amount anchor
Select the disputed transaction.
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|---|---|---|
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Deposited Wrong Amount Anchor Deposited Wrong Amount Deposited Wrong Amount
In the Select Transactions screen, QFD will only show credits.
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|---|---|---|
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Deposit posted amount: $55 Correct deposit amount: $355 Total dispute amount: $300 |
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Did Not Post Anchor Did Not Post Did Not Post
There will be no Select Transaction search for this claim reason since nothing posted. Instead, capture the information about the intended deposit and ATM details.
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