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QFD supports the ability to include pending authorizations in a claim. When pending transactions are included in a claim, the system will call the posted transaction service every 24 6 hours to retrieve new postings. A decision table is used to evaluate each posted transaction against a set of criteria to determine if it is one of the following.
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How long should the system wait for the posting before denying the dispute? (SLA Deadline: WaitForPosting)
How often should the system check the system of record for new postings? (SLA Goal: WaitForPosting)
Additional Documentation
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