...
| Collect | Enhance | Analyze | Execute | Resolve |
|---|---|---|---|---|
| Dispute Reason | Dispute Creation | Provisional Credit | Recovery | Denied |
| Dispute Transactions | Authorizations | Fees | Accounting | Paid |
| Claim and Dispute Details | Claim and Dispute Details (Enrichment) | Interest Calculation | Account Maintenance | |
| Summary | Supporting Documentation | Disposition | Fee Maintenance | |
| Confirmation | Manually Enrich Data | Customer Response | Interest Maintenance | |
| Decision Approval | Fraud Reporting | |||
| Customer Notification |
...