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If a user pends the case for Fraud Review and the dispute is accepted, the system will check to see if automatic provisional credit is configured. If so, the manual review assignment is skipped.
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If a user grants credit and approval is enabled, the Provisional Credit Decision Approval Flow flow is executed.
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To configure provisional credit to be automatically granted or denied when a claim is submitted, see Initial Interaction Decision.
To configure how the provisional credit decision is made, see Provisional Credit Preconditions.
To configure require approvals for provisional credit decisions, see Provisional Credit Decision Approval.
To enable an override of any provisional credit automation during intake, see Provisional Credit Override.
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