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To configure provisional credit to be automatically granted or denied when a claim is submitted, see 2020-05-29_21-11-40_see Initial Interaction Decision. |
When the flow is executed, the Pend for Merchant Collaboration is executed to determine if this decision should be delayed while a collaboration response is awaited. Once completed, or if disabled, the flow is resumed.
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If the claim decision was set to "AutoPay", the Customer Final Processing flow is executed to process the final credit and resolution notification.
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When all steps are complete, the Post Provisional Credit flow is executed.
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