Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

I did not authorize a debit or credit to my account.

Why do you believe this is a fraudulent transaction?

I authorized a transaction, but it is incorrect.

Tell us the reason behind this request

The beneficiary did not receive the funds

  • When were the funds expected? Date
  • Were the funds being sent outside the U.S.? Y/N

...

incorrect

...

  • What amount was received?
  • What amount should have been received?
  • Were the funds being sent outside the U.S.?

The funds were received late

...

.

...

I authorized a transaction, but it is missing.

...

  • What is the account number that the wire was sent to?

Do you have the transaction trace number?

...