Although tasks can be automated, QFD will present manual assignments in many scenarios, different associations have different dispute resolution paths so tasks can vary by association, how assignment training works
Assignments are generated based on the claim type, network, and characteristics of the disputed transaction. Most tasks can and will be completed by QFD’s automation, however, it’s integral that we understand what the purpose of each assignment is and know how to successfully complete the required task.
Module 7: Assignment Groups
We'll review the Enhance tasks including learn what Assignment Groups are and know how tasks are assigned to us.
Module 8: Daily Maintenance
We'll review the Analyze entry-level tasks including Collaboration, Authorization, Enrichment, and Documentation. Fees, Interest, and Responses.
Module 9:
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Initial Review
We'll review the Execute tasks including Provisional Creditlearn how to complete the Initial Investigation assignment.
Module 10: Next Recovery Deadline
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XYZ
We'll go through recovery and chargeback tasks including Disposition, Recovery, Fraud Reporting
Module 11:
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Later Lifecycle Recovery Assignments
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We'll understand how to work late-stage tasks by Association.
Mastercard
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Visa Dispute
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Visa Fraud
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