(Intro video)
Although tasks can be automated, QFD will present manual assignments in many scenarios, different associations have different dispute resolution paths so tasks can vary by association, how assignment training works
Assignments are generated based on the claim type, network, and characteristics of the disputed transaction. Most tasks can and will be completed by QFD’s automation, however, it’s integral that we understand what the purpose of each assignment is and know how to successfully complete the required task.
Module 7: Assignment Groups
We'll review the Enhance tasks including Authorization, Enrichment, and Documentation.
Module 8: Daily Maintenance
We'll review the Analyze tasks including Collaboration, Provisional Credit, Fees, Interest, Disposition, and Responses.
Module 9: Provisional Credit
We'll review the Execute tasks including Recovery, Accounting, Account Maintenance, Fraud Reporting, and Stop Payment.
Module 10: Next Recovery Deadline Assignments
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Module 11: Late Lifecycle Recovery Assignments
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