| Description | Available only from the Communication Hub, this letter is sent when the ACH dispute was posted in error by the client and serves as an apology to the account holder. |
| Applies To | ACH |
| Relates To |
|
| Preview |
Content
Dear <Customer/Member Name>,
On <Transaction Date>, we inadvertently paid the following electronic funds debit from your account ending in <Last 4 digits of the Account Number>. On <Reverse Date>, we reversed this entry and any related fees.
Sample
Page lookup error: page "Manual Header" not found.
If you're experiencing issues please see our Troubleshooting Guide.
On 01/05/2024, we inadvertently paid the following electronic funds debit from your account ending in 0020. On 01/26/2024, we reversed this entry and any related fees.
| Date | Description | Amount | Disputed Amount |
|---|---|---|---|
| 01/05/2024 | ACH TEST | $500.00 | $500.00 |
Page lookup error: page "Print Footer" not found.
If you're experiencing issues please see our Troubleshooting Guide.