Description

Sent when a dispute is partially denied (the dispute amount is adjusted down) and the reason selected is "Merchant Issued Credit", the following letter is generated.  If a provisional credit has been issued, notice of the reversal, and any applicable disclaimer(s), are included.

Content

This correspondence is in reference to a dispute we received from you on <ContactDate> regarding the following transaction(s):

<TransactionGrid>

The merchant(s) have issued you the following credit(s):

<CreditGrid>

Based on this new information we have adjusted the dispute amount as shown above.

<ProvisionalCreditPartiallyReversed>

We will continue with our investigation and notify you of the outcome.

Content

<Greeting - Resolved>

<Transaction Grid - Partial Deny>

The merchant(s) have issued you the following credit(s):

<CreditGrid>

Based on this new information we have adjusted the dispute amount as shown above.

<Permanent Credit>

<Provisional Credit Reversed - Partial> <Final Resolution>

Sample 1

We have determined that the amount of the dispute was incorrect and have adjusted it as shown above.

Sample 2

We have determined that the amount of the dispute was incorrect and have adjusted it as shown above.