Final Investigation Flow

Charged More Than Once / Paid by Other Means | Visa

Charged or Credited Incorrectly | Visa

Merchandise or Service Issue | Visa

Cancelled Recurring | Visa

Cancelled or Returned Merchandise or Service / Credit Not Processed | Visa

Merchandise or Service Not Received | Visa

Merchandise or Service Issue | Mastercard

Charged or Credited Incorrectly | Mastercard

Cancelled Recurring | Mastercard

Cancelled or Returned Merchandise or Service / Credit Not Processed | Mastercard

Merchandise or Service Not Received | Mastercard

Charged More Than Once / Paid by Other Means | Mastercard

Visa Questionnaires

Mastercard Questionnaires