Enrichment
- Devan Robertson
- Christopher Yukubousky
- Jacob Harris
The enrichment flow is executed to gather additional details about the disputed transactions. The Enrich Data Preconditions are evaluated to determine which of the following actions is taken.
Action DescriptionAUTO Executes the Auto Enrichment flow. MANUAL Generates a Process Enrichment Manually assignment and prompts a user to complete the action(s). SKIP The flow is skipped.
User Actions
This primary action prompts the user to provide all required transaction details. Required fields are marked with a red asterisk and must be completed before applying the action. This optional action allows users to provide the Transaction Card Number for all disputed transactions and is only applicable to Card claims.Enrich Manually
Enrich Common Fields
Workflow
When the enrichment process is complete, the Post-Enrichment flow is executed to trigger additional activities.