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When an arbitration ruling has been received in the flow, this assignment is generated in displayed in the step.

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Users will need to know how to complete this action in the selected system. ","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"align-start","width":700,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":897,"id":"2a976b60-90bb-40b3-aafa-896a7d527634","collection":"contentId-340896686","type":"file","height":412},"marks":[{"type":"border","attrs":{"size":2,"color":"#091e4224"}}]}]},{"type":"paragraph"},{"type":"heading","attrs":{"level":2},"content":[{"text":"How-To","type":"text"}]},{"type":"rule"},{"type":"mediaSingle","attrs":{"layout":"align-start","width":700,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":896,"id":"832a0d1c-de89-4a78-bc1e-484801bbea9f","collection":"contentId-340896686","type":"file","height":193},"marks":[{"type":"border","attrs":{"size":2,"color":"#091e4224"}}]}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Step 1: Click the Review Arbitration button","type":"text"},{"type":"hardBreak"}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Step 2A: If the arbitration was won, select Arbitration Won under Association Ruling","type":"text"}]},{"type":"mediaSingle","attrs":{"layout":"align-start","width":700,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":1103,"id":"e842ea2b-ddf7-4856-905c-b2cd0c3a4ad3","collection":"contentId-340896686","type":"file","height":297},"marks":[{"type":"border","attrs":{"size":2,"color":"#091e4224"}}]}]},{"type":"heading","attrs":{"level":4},"content":[{"text":"Step 2B: If the arbitration was lost, select Arbitration Lost under Association Ruling","type":"text"}]},{"type":"expand","attrs":{"title":""},"content":[{"type":"mediaSingle","attrs":{"layout":"center","width":600,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":1120,"id":"38da69fd-18e6-4d28-854c-b35c50265729","collection":"contentId-340896686","type":"file","height":221},"marks":[{"type":"border","attrs":{"size":2,"color":"#091e4224"}}]}]},{"type":"paragraph"},{"type":"paragraph","content":[{"text":"To pay the disputed transaction, select ","type":"text"},{"text":"Write Off ","type":"text","marks":[{"type":"strong"}]},{"text":"under ","type":"text"},{"text":"Next Step","type":"text","marks":[{"type":"strong"}]}]},{"type":"mediaSingle","attrs":{"layout":"center","width":600,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":1101,"id":"4455cda5-12d7-4323-ae36-0023b6f85e09","collection":"contentId-340896686","type":"file","height":423},"marks":[{"type":"border","attrs":{"size":2,"color":"#091e4224"}}]}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Explain the write-off decision in the freeform box under ","type":"text"},{"text":"Please provide an explanation","type":"text","marks":[{"type":"strong"}]}]}]}]},{"type":"paragraph"},{"type":"paragraph","content":[{"text":"To deny the disputed transaction, select ","type":"text"},{"text":"Deny Dispute","type":"text","marks":[{"type":"strong"}]},{"text":" under ","type":"text"},{"text":"Next Step","type":"text","marks":[{"type":"strong"}]}]},{"type":"mediaSingle","attrs":{"layout":"center","width":600,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":1105,"id":"1600f97f-4857-4f19-8c54-a9a3c3d0e05d","collection":"contentId-340896686","type":"file","height":243},"marks":[{"type":"border","attrs":{"size":2,"color":"#091e4224"}}]}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Choose a deny reason from the","type":"text"},{"text":" Reason for Denial","type":"text","marks":[{"type":"strong"}]},{"text":" drop-down","type":"text"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Verify the debit date","type":"text"}]},{"type":"bulletList","content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"For Reg E, verify the Deny Debit Date is set 5 business days from the denial date (excluding holidays and 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Ruling","type":"text"}]},{"type":"expand","attrs":{"title":""},"content":[{"type":"mediaSingle","attrs":{"layout":"center","width":600,"widthType":"pixel"},"content":[{"type":"media","attrs":{"width":1110,"id":"735cb6c5-f9b9-42a9-8923-02514480f69a","collection":"contentId-340896686","type":"file","height":182},"marks":[{"type":"border","attrs":{"size":2,"color":"#091e4224"}}]}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"text":"Enter the amount that was ruled in favor of the issuer in the Please review the Association's ruling and enter the amount won (in USD) 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