Pending Create Chargeback Service

When Mastercom is enabled in Mastercard Execute Chargeback, an assignment is displayed in this queue while the system completes the action.

This is a system assignment.  No user action is required.  The SLA is 5 mins allowing the user to cancel recovery if needed.

Resume

This primary flow action forces the system to execute the service call immediately instead of waiting for the SLA to expire.

System