Intake Claim Examples
- Kristafanie Somers
Owned by Kristafanie Somers
Overview
Example claims and scenarios are crucial to system training to contextualize the work intake users will complete. Reviewing example claims builds user familiarity with claim intake and helps the user understand their value in the claim resolution process.
The following pages document how to create sample claims, which claim reasons to use, and how to action those claims so that users can see a variety of scenarios in the training environment.
Sections
