Mission statement
Goals (tie back to mission statement)
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- To provide product update training to all consultants within the next 6 months.
- To support the company’s objectives in reaching its goals.
- To develop and implement a management training program for all middle level managers within the next 12 months.
- To provide customer service skills training to all new help desk employees no more than two months after being hired.
- to enable customers to use feature X of our product.
Policy checklist example:
- Evaluation of training programs
- Selection of employees
- Availability of training
- Location of training sessions
- Programs to be established
- Length of training day
- Training design standards
- Tuition-paid plans
- Outside services and programs
- Policy revision
- Link from training to performance appraisals
How we train:
- Tools
- Resources
- Offerings
Create a document that outlines the organization's approach to training and development, its goals, customers, and resources
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