Mission statement
Goals (tie back to mission statement)Quavo’s purpose is to establish and advance the industry standard in fraud and dispute management by instituting best-in-class principles, delivering unparalleled technology, and advocating for change in our community.
Goals
Objectives (how we meet the goals) examples:
- To provide product update training to all consultants within the next 6 months.
- To support the company’s objectives in reaching its goals.
- To develop and implement a management training program for all middle level managers within the next 12 months.
- To provide customer service skills training to all new help desk employees no more than two months after being hired.
- to enable customers to use feature X of our product.
Policy checklist example:
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