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QFD supports automated processes like accounting and lettering, however, recovery for ACH disputes will occur outside QFD. Analysts will continue to complete the required assignments within QFD while working outside QFD to complete the investigation and pursue recovery. With the exception of the Process Liability assignment, this is the path ACH claims follow (1 - 5). This With the exception of step 2, this workflow applies to RTP and Zelle claims.
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