Page Comparison

Life of a Wire dispute  AnchorWireWireQFD supports automated processes like accounting and lettering, however, recovery for wire disputes will occur outside QFD. Analysts will continue to complete the required assignments within QFD while working outside QFD to complete the investigation and pursue recovery. This is the path wire claims follow (1 - 2).

1. Provisional Credit 
   Note: The Provisional Credit Review assignment will wait for the Written Statement to be received and reviewed before it presents to an analyst. Analysts can enter the Provisional Credit node within the 10-day pend timeframe to work the Provisional Credit assignment by clicking on the Proceed without Documents button. 
   In the Provisional Credit Review assignment, analysts will determine how to handle the dispute: grant provisional credit when recovery is to be pursued, grant final credit to pay the claim, deny the dispute, or pend the dispute for a variety of reasons. For more information on pending the claim, click here.
   Provisional Credit Review
   
   
2. Recovery
   Note: The claim will be paid after the analyst completes the return. 
   The analyst can click the Process Return button to pay the claim. In the Other Actions menu, the analyst can pend the claim or cancel recovery. Canceling recovery will move the dispute to the Disposition node where it can be denied using the Do Not Pursue Recovery option.
   Wire Recovery

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