Overview
Powerpoint modules can be an effective way to deliver training. Modules are easy to update, include structured content, and provide learners with visual aids.
Powerpoint Modules
The following modules cover the back-office portal, tools, and common assignments under each node.
| PPT Modules | Last Updated |
|---|---|
| Life of a Dispute in QFD | 02.15.2023 |
| QFD Systems Overview | 02.20.2023 |
| Enhance Assignments | 02.08.2023 |
| Analyze Assignments | 02.10.2023 |
| Execute Assignments | 02.14.2023 |
| Non-card Casework | Coming soon! |
| ATM Casework | Coming soon! |
Facilitator Guides
The following guides provide additional context for trainers so that they can deliver informed sessions.
| Facilitator Guides | Last Updated |
|---|---|
| Life of a Dispute in QFD | Coming soon! |
| QFD Systems Overview | Coming soon! |
| Enhance Assignments | Coming soon! |
| Analyze Assignments | Coming soon! |
| Execute Assignments | Coming soon! |
| ACH Assignments | Coming soon! |
| ATM Assignments | Coming soon! |