CheckElectronicJournalUndeterminedRecoveryOption
Overview
Instructs the user to initiate research to determine if there is an outage in the electronic journal.manually flow through an appropriate way to resolve a disputed transaction.
Conditions
This recovery option is only available if the Claim Reason is ATM Withdrawal or ATM Deposit and the ATM Deposit Type is cash or unknownan appropriate recovery strategy cannot be determined.
Flow
Check Electronic Journal Undetermined Recovery Option Flow.pdf
Check Electronic Journal Undetermined Recovery Option Flow.vsdx