| Collect | Enhance | Analyze | Execute | Resolve |
|---|---|---|---|---|
| Dispute Reason | Dispute Creation | Provisional Credit | Recovery | Denied |
| Dispute Transactions | Authorizations | Fees | Accounting | Paid |
| Claim and Dispute Details | Claim and Dispute Details (Enrichment) | Interest Calculation |
| Account Maintenance | ||
| Summary | Supporting Documentation | Disposition |
| Interest Maintenance | ||||
| Confirmation | Member Response | Member Notification | ||
| Decision Approval |