Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Description

Sent when a dispute is partially denied (the dispute amount is adjusted down) and the reason selected is "Merchant Issued Credit", the following letter is generated.  If a provisional credit has been issued, notice of the reversal, and any applicable disclaimer(s), are included.


Content

<Greeting - Resolved>

<Transaction Grid - Partial Deny>


The merchant(s) have issued you the following credit(s):

<CreditGrid>

Based on this new information we have adjusted the dispute amount as shown above.

<Permanent Credit>

<Provisional Credit Reversed - Partial> <Final Resolution>


Sample 1

Multiexcerpt include
MultiExcerptNamesample
PageWithExcerptGreeting - Resolved


Multiexcerpt include
MultiExcerptNameContent
PageWithExcerptTransaction Grid - Partial Deny


The merchant(s) have issued you the following credit(s):

Multiexcerpt include
MultiExcerptNamesample2
PageWithExcerptCredit Grid


Based on this new information we have adjusted the dispute amount as shown above.


Multiexcerpt include
MultiExcerptNamesample
PageWithExcerptPermanent Credit Notice



Sample 2

Multiexcerpt include
MultiExcerptNamesample
PageWithExcerptGreeting - Resolved


Multiexcerpt include
MultiExcerptNameContent
PageWithExcerptTransaction Grid - Partial Deny


The merchant(s) have issued you the following credit(s):

Multiexcerpt include
MultiExcerptNamesample2
PageWithExcerptCredit Grid


Based on this new information we have adjusted the dispute amount as shown above.


Multiexcerpt include
MultiExcerptNamesample
PageWithExcerptProvisional Credit Reversed - Partial
  
Multiexcerpt include
MultiExcerptNamesample
PageWithExcerptFinal Resolution