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Overview

QFD supports the ability to include pending authorizations in a claim.  When pending transactions are included in a claim, the system will call the posted transaction service every 6 hours to retrieve new postings.  A decision table is used to evaluate each posted transaction against a set of criteria to determine if it is one of the following.

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Note:  If a posted transaction already exists as a dispute on another claim, it will not be considered for auto match, nor will it be available to the user to select during review.



Configuration

When the WaitForPosting SLA expires, should a user review all transactions that have posted since the pending transaction was added to the claim?  (Config: ShouldReviewPostedAfterWindowExpires)

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When a posted transaction is matched to an authorization, Should the system send the Confirmation Letter - Authorization Posting?  (When Rule: ShouldSendAuthorizationPostedLetter)


Related Correspondence

Confirmation Letter - Authorization Posting

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Deny Letter - Never Posted


Additional Documentation

Pending Transaction Flow.pdf

Pending Transaction Flow.vsdx


Integration Requirements

A service capable of providing a list of pending authorizations that includes the data fields identified below.  This may be the same service that provides posted transactions or it could be a stand-alone service.

Data Requirements

Required

  • Description
  • Transaction Date
  • Amount

Optional

  • Authorization Code
  • Release Date
  • Acquirer Reference Number