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| Excerpt |
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Sent when a dispute is resolved as partially denied (the dispute amount is adjusted down) and the reason selected is "Merchant Issued Credit", the following letter is generated. If a provisional credit has been issued, notice of the reversal, and any applicable disclaimer(s), are included. |
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<Print Header>
<Opening - Resolved><Opening - Unresolved>
<Transaction Grid - Partial DenyAdjustment>
The merchant(s) have issued you the following credit(s):
...
Based on this new information we have adjusted the dispute amount as shown above.
<Permanent Credit><><Provisional Credit Reversed - Partial> <><Final Resolution><Continued Investigation>
<Print Footer>
Sample 1
Dispute(s) are resolved and PC was not previously issued.
| Multiexcerpt include |
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| MultiExcerptName | sample |
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| PageWithExcerpt | Print Header |
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...
| Multiexcerpt include |
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| MultiExcerptName | Sample1 |
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| PageWithExcerpt | Transaction Grid - Partial DenyAdjustment |
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The merchant(s) have issued you the following credit(s):
...
| Multiexcerpt include |
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| MultiExcerptName | sample |
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| PageWithExcerpt | Print Footer |
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|
Sample 2
Dispute(s) are resolved and PC was previously issued.
| Multiexcerpt include |
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| MultiExcerptName | sample |
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| PageWithExcerpt | Print Header |
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|
...
| Multiexcerpt include |
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| MultiExcerptName | Sample1 |
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| PageWithExcerpt | Transaction Grid - Partial DenyAdjustment |
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|
The merchant(s) have issued you the following credit(s):
...
| Multiexcerpt include |
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| MultiExcerptName | sample |
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| PageWithExcerpt | Provisional Credit Reversed - Partial |
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|
| Multiexcerpt include |
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| MultiExcerptName | sample |
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| PageWithExcerpt | Final Resolution |
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| Multiexcerpt include |
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| MultiExcerptName | sample |
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| PageWithExcerpt | Print Footer |
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Sample 3
Dispute(s) are unresolved and PC was previously issued.
| Multiexcerpt include |
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| MultiExcerptName | sample |
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| PageWithExcerpt | Print Header |
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| Multiexcerpt include |
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| MultiExcerptName | sample |
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| PageWithExcerpt | Opening - Unresolved |
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| Multiexcerpt include |
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| MultiExcerptName | Sample1 |
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| PageWithExcerpt | Transaction Grid - Adjustment |
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The merchant(s) have issued you the following credit(s):
| Multiexcerpt include |
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| MultiExcerptName | sample2 |
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| PageWithExcerpt | Credit Grid |
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Based on this new information we have adjusted the dispute amount as shown above.
| Multiexcerpt include |
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| MultiExcerptName | sample |
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| PageWithExcerpt | Provisional Credit Reversed - Partial |
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| Multiexcerpt include |
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| MultiExcerptName | sample |
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| PageWithExcerpt | Continued Investigation |
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| Multiexcerpt include |
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| MultiExcerptName | sample |
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| PageWithExcerpt | Print Footer |
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|
...
