...
Collect | Enhance | Analyze | Execute | Resolve |
---|---|---|---|---|
Dispute Reason | Dispute Creation | Provisional Credit Review | Recovery | Denied |
Dispute Transactions | Authorizations | Investigation | Accounting | Paid |
Claim and Dispute Details | Claim and Dispute Details (Enrichment) | Fees | Account Maintenance | |
Summary | Supporting Documentation | Interest Calculation | Fee Maintenance | |
Confirmation | Disposition | Interest Maintenance | ||
Customer Response | Fraud Reporting | |||
Decision Approval | Customer Notification |
...