Flow
Like most chargeback processes, the Mastercard process includes 3 typical steps: chargeback, pre-arbitration and arbitration. Compliance is also supported when certain conditions are met. The arbitration chargeback is a legacy process that will be deprecated in April 2020 as part of the Mastercard Dispute Resolution Initiative.
| Drawio | ||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|
...