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Conditions

An issuer may initiate a dispute under Dispute Condition 12.3: Incorrect Currency for the following reasons:

  • Either:
    • The transaction currency is different than the currency transmitted through VisaNet.
    • Dynamic Currency Conversion (DCC) occurred and the cardholder did not agree to DCC and did not make an active choice or was refused the choice of paying in the merchant’s local currency or the selected ATM currency.

Dependencies 

The dispute applies for the entire transaction amount.