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Page Properties


Description


Excerpt

When inbound arbitration is received inĀ MC Inbound Arbitration this assignment is generated and prompts a user to review the case and determine how to respond.


Details

The user is prompted to select from the following responses:

  • Accept
  • Rebut
  • Reject


SLA

Goal: 3 days

Deadline: 10 days

Work QueueMCInboundArbitration
Work Group

Multiexcerpt include
MultiExcerptNamework_group
PageWithExcerptMCInboundArbitration