When no all available recovery options are availablehave been exhausted, this flow is executed to determine if the dispute should be denied or written off. In some cases, a liability decision is passed into the flow and the appropriate path is executed. If no decision is provided, the . The calling flow may pass a liability decision from a previous user assignment or system decision. If not, the Process Liability assignment is generated to prompt a user to make the decision.
Multiexcerpt include |
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MultiExcerptName | Actions |
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PageWithExcerpt | Process Liability Assignment |
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When a liability decision is set, the action is recorded in the Recovery Action History and the appropriate flow is executed for additional processing.
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6 | diagramName | Process Liability |
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