When the flow is executed, the Pend for Merchant Collaboration is executed to determine if this decision should be delayed while a collaboration response is awaited. Once completed, or if disabled, the flow is resumed.
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Provisional Credit Override
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ChargebackPC
Extension: Chargeback PC
By default, the system is configured to issue provisional credit to the customer in the step. To configure the system to issue provisional credit after a chargeback has been filed for card disputes, update IssueProvisionalCreditAfterChargeback to evaluate to TRUE.
