Investigate CaseThis primary flow action prompts the user to document the findings of their investigation and select from the following actions: Proceed with case - All dispute flows are resumed.Deny - Executes the flow for all disputes.Escalate - Generates an assignment, which prompts a second review. The user completing the escalated assignment must select from the first two options.Optionally, the user may mark the investigation as incomplete and return to the assignment at a later timemay include require topics. | 