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QFD Knowledgebase
Case Workflow
Collect
Dispute Reason
Mastercard Questionnaire
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12
changes.mady.by.user
Devan Robertson
Saved on
May 27, 2021
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13
changes.mady.by.user
Devan Robertson
Saved on
May 27, 2021
Previous Change: Difference between versions 11 and 12
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Which of the following would you like to report?
I
...
made this purchase, but
...
there is a problem and I need to dispute it.
I did not authorize this transaction. I suspect fraud
.
I had an issue while using my card at an ATM.
...
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{"serverDuration": 406, "requestCorrelationId": "58b8efb3785f4aa189da4f707069f067"}