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Comment: Timeframes, Conditions

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120 days from the Network Processing Date of the Presentment or

  • 120 days from the date of the S/E's written acknowledgment of credit due, or
  • 120 days from the Network Processing Date of the Presentment.

Conditions

The following conditions Conditions exist for Chargebacks processed under this ISO Code:

  1. For Chargebacks processed under Chargeback description one (1) , or two (2) , or three (3) of this ISO Code:
    1. The Issuer must wait fifteen (15) days from the following before processing the Chargeback:
      1. The date of the S/E's written acknowledgment of credit, or
      2. The date the Cardmember returned, refused, or cancelled the Goods or Services.
    2. The amount to be charged back is limited to the amount of the unprocessed credit of the No Show Reservation or Advance Deposit Transaction Amount or Goods and Services returned or cancelled.
    In addition, and as
    1. manually enter the fraud Transaction into the WFIS or electronically transmit it into the AEGN Fraud Repository before filing this Chargeback.
    2. The Cardmember Account must be added to the Exception File no later than the Network Processing Date of the Chargeback.
  2. As applicable, the following conditions also exist for Chargebacks processed under:
    1. Chargeback description two one (21) of this ISO Code - The Issuer must ensure the Cardmember made a Good Faith attempt to:
      1. Return the Goods, or cancel the order(s) for Goods or Services, and receive Credit from the S/E

Dependencies

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    1. :
      1. If prior Authorization was provided for a lesser amount, the Chargeback amount is restricted to the difference of the Authorized amount and the Presentment Transaction amount.
      2. For estimated Charge amounts, the Chargeback amount is restricted to the difference of the Authorized amount plus the allowable percentage and the Presentment Transaction amount. 
  1. For Final Chargeback - This Chargeback is only applicable if the First Chargeback was either a fraud type or one of the following:
    1. 4512 - Multiple Processing
    2. 4516 - Request for Support Not Fulfilled
    3. 4517 - Request for Support Illegible/Incomplete
    4. 4754 - Local Regulations/Legal Dispute

Dependencies

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Validations

ValidationValueLogicAssociated Rule(s)
Is a POS transactionTrue

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