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- Cardmember documentation or declaration that supports the chargeback
- For Airline transactions, include in the documentation or declaration Cardmember name and card account number, and applicable reference numbers, such as ticket number, passenger name(s), merchant number
- The Issuer must manually enter the fraud Transaction into the WFIS or electronically transmit it into the AEGN Fraud Repository before filing this Chargeback.
- The Cardmember Account must be added to the Exception File no later than the Network Processing Date of the Chargeback.
Validations
Validation | Value | Logic | Associated Rule(s) |
---|---|---|---|
Within association window for submitting the chargeback | True | 120 days from the Network Processing Date of the Presentment | HasChargebackWindowExpired |
Is Eligible for 4755 No Valid Authorization
| True | Is4755EligibleCheck_A | |
A Expresspay Transaction of less than or equal to the Cumulative Spend | False |
| IsLowDollarExpressPay_A |
A Merchant-Presented Quick Response (MPQR) Transactions. | False | Card present = 8 AND Card Capture Capability Code = 7 | IsMPQRTransaction_A |
Related Questionnaires
Fraud QuestionnaireQuestionnaires