This American Express flow is kicked off from the Other Actions menu at Disposition Case. The following reasons are available to choose from:
- 6003 - Chargeback Documentation
- 6006 - Legal Request or Fraud Analysis
- 6008 - Cardmember Requests Copy of ROC
- 6013 - Repeat Documentation Request
- 6014 - Cardmember Does Not Recognize Transaction or Transaction Amount
- 6016 - Cardmember Needs for Personal Records
- 6304 - ATM Journal Roll/Audit Tape Request
Execute Retrieval Response
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