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When a fee is identified for a refund in the Fees step, this flow is executed to perform the necessary refund maintenanceaccounting to credit the account accordingly.  When necessary, actions are delayed to await new account setup for blocked and reissued accounts.  If the fee has not been associated with a specific dispute, an assignment is generated that prompts a user to select the dispute that the fee is associated with.  This information is used by the system to determine if a fee refund should be reversed when a dispute is later denied.

Drawio
borderfalse
viewerToolbartrue
fitWindowfalse
diagramDisplayName
lboxtrue
revision23
diagramNameRefund Fee
simpleViewerfalse
width
linksauto
tbstyletop
diagramWidth661

Configuration

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Page Properties


Rule(s)RefundFee, CreateRefundFeeAccountingStep


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