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Sent when a dispute is partially denied (the dispute amount is adjusted down) and the reason selected is "Merchant Issued Credit", the following letter is generated. If a provisional credit has been issued, notice of the reversal, and any applicable disclaimer(s), are included. |
| | Applies To | Card | | Rule | PartialDenyMerchantIssuedCredit, ResolvedPartialDenyMerchantIssuedCredit | | Relates To | | Stagil incoming links macro |
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Content
<Manual Header>
<Opening - Resolved><Opening - Unresolved>
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<Provisional Credit Reversed - Partial><Final Resolution><Continued Investigation>
Should you have further questions or if you wish to request the documentation we relied upon to make our decision, please contact us so we may assist you.
<Print Footer>
Sample 1
Dispute(s) are resolved and PC was not previously issued.
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Based on this new information we have adjusted the dispute amount as shown above.Should you have further questions or if you wish to request the documentation we relied upon to make our decision, please contact us so we may assist you.
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| MultiExcerptName | sample |
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| PageWithExcerpt | Print Footer |
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Sample 2
Dispute(s) are resolved and PC was previously issued.
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| MultiExcerptName | sample |
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| PageWithExcerpt | Provisional Credit Reversed - Partial |
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| MultiExcerptName | sample |
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| PageWithExcerpt | Final Resolution |
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Should you have further questions or if you wish to request the documentation we relied upon to make our decision, please contact us so we may assist you.
| Multiexcerpt include |
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| MultiExcerptName | sample |
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| PageWithExcerpt | Print Footer |
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Sample 3
Dispute(s) are unresolved and PC was previously issued.
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| MultiExcerptName | sample |
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| PageWithExcerpt | Provisional Credit Reversed - Partial |
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| MultiExcerptName | sample |
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| PageWithExcerpt | Continued Investigation |
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Should you have further questions or if you wish to request the documentation we relied upon to make our decision, please contact us so we may assist you.
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| MultiExcerptName | sample |
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| PageWithExcerpt | Print Footer |
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Sample 4
Dispute(s) are unresolved and PC was not previously issued.
...
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| MultiExcerptName | sample |
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| PageWithExcerpt | Continued Investigation |
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Should you have further questions or if you wish to request the documentation we relied upon to make our decision, please contact us so we may assist you.| Multiexcerpt include |
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| MultiExcerptName | sample |
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| PageWithExcerpt | Print Footer |
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