When denying a dispute with the deny reason "other", the Other Deny Letter is used and prompts the user to select one or more justifications.  These items are set by the client during onboarding.  The items shown on this page are for sample only.

• The additional information requested to continue with this claim was not received within the allowed timeframe; therefore, we have no other recourse but to deny this claim.
• Though the quality of your rental did not meet your expectations, we are unable to proceed with your claim as the accommodations were utilized.
• Unfortunately, these charges were authorized, and the merchant completed the service requested, so we are unable to pursue recovery on your behalf.
• The merchant obtained separate authorizations for each transaction posted to the account.
• The merchant obtained separate authorizations for each transaction posted to the account.
• Without documentation to indicate a credit is due, we are unable to determine an error has occurred.

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  Without documentation to show another method of payment was used, we are unable to determine an error has occurred.