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| Drawio |
|---|
| border | false |
|---|
| viewerToolbar | true |
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| |
|---|
| fitWindow | false |
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| diagramDisplayName | |
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| lbox | true |
|---|
| revision | 2 |
|---|
| diagramName | MCEnrichData |
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| simpleViewer | false |
|---|
| width | |
|---|
| links | auto |
|---|
| tbstyle | top |
|---|
| diagramWidth | 1191 |
|---|
|
Error Handling
When a call to Mastercard to enrich a dispute transaction fails, it is handled in one of two ways:
- If the error was due to the transaction not being found and the posting date of the disputed transaction is within the last 3 business days, the system will continue to call to service each business day until the posted transaction is more than 3 business days old. It has been observed that clearing records can take up to 3 business days to exist in the service.
- If the error was due to any other reason, the system will call the service every 12 hours for up to 3 attempts.
| Page Properties |
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| Rule(s) | ExecuteMCEnrichData |
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