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Devan Robertson

Devan Robertson

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Description

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When denying a dispute with the deny reason "other", the 2022-03-15_17-50-58_Other Deny Letter is used and prompts the user No Error", if justifications are enabled, the user is prompted to select one or more justifications.  These items are set by the client during onboarding.  The items shown on this page are for sample only.


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DescriptionWhen denying a dispute with the deny reason "other", the 2022-03-15_17-50-58_Other Deny Letter is used and prompts the user No Error", if justifications are enabled, the user is prompted to select one or more justifications.  These items are set by the client during onboarding.  The items shown on this page are for sample only.


Content

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NameText
Additional InfoThe additional information requested to continue with this claim was not received within the allowed timeframe; therefore, we have no other recourse but to deny this claim.
Rental Quality           Though the quality of your rental did not meet your expectations, we are unable to proceed with your claim as the accommodations were utilized.
Valid Charges            Unfortunately, these charges were authorized, and the merchant completed the service requested, so we are unable to pursue recovery on your behalf.
Separate Authorizations  The merchant obtained separate authorizations for each transaction posted to the account.
Proof of Credit           Without documentation to indicate a credit is due, we are unable to determine an error has occurred.
Proof of Payment          Without documentation to show another method of payment was used, we are unable to determine an error has occurred.


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