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The following settings can be updated in Client Settings.
Basic Configuration
Auto Pay
Automatically pay claims that are less than or equal to $________.
- When enabled there are two additional configurations.
- Attempt recovery after paying? - A client has the option to pursue recovery even thought a final credit has been issued; by default recovery is not pursued on autopaid claims.
- Skip merchant collaboration after paying? - A client has the option to opt out of pursuing recovery from third parties (Ethoca/Verifi); by default merchant collaboration is pursued on auto paid claims.
Provisional Credit
- Automatically grant provisional credit to claims that are less than or equal to $__________.
- When auto provisional credit is enabled there are two additional configurations
- Allow automatically granting provisional credit to claims that are not covered by Reg E or Reg Z?
- Withhold provisional credit for chargeback docs? (Card Claims Only)
Expert Configuration
Auto Pay
- Card
Automatically pay fraud claims that are less than or equal to $________ and all transactions are below $___
_____.
- Automatically pay non-fraud claims that are less than or equal to $________ and all transactions are below $________.
- ACH / Check / Wire
- Automatically pay claims that are less than or equal to $________ and all transactions are below $________.
- When auto pay is enabled there are two additional configurations.
- Attempt recovery after paying? - A client has the option to pursue recovery even thought a final credit has been issued; by default recovery is not pursued on autopaid claims.
- Skip merchant collaboration after paying? - A client has the option to opt out of pursuing recovery from third parties (Ethoca/Verifi); by default merchant collaboration is pursued on auto paid claims. (Card Claims Only)
Provisional Credit
- Card
Automatically pay fraud claims that are less than or equal to $________ .
- Automatically pay non-fraud claims that are less than or equal to $________.
- ACH / Check / Wire
- Automatically pay claims that are less than or equal to $________.
- When auto provisional credit is enabled there are two additional configurations
- Allow automatically granting provisional credit to claims that are not covered by Reg E or Reg Z?
- Withhold provisional credit for chargeback docs? (Card Claims Only)
Exceptions
By default, QFD will NOT automatically pay or grant provisional credit for:
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