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Sent when a claim is abandoned during the intake process. |
| | Applies To | All | | Rule | AbandonedClaim | | Relates To |
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Content
<Manual Header>
<Opening - Unresolved>
You contacted us on <<ContactDate>> to inquire about the following transactions:
<Transaction Grid>
No claim was submitted and, therefore, no investigation has been started. If you wish to initiate a claim, please contact <<ClientInfo.PhoneNumber>> so that we can gather the necessary details to begin investigating. If you do not wish to move forward with a claim, no action is needed. Until such time that you contact us to complete the initiation process, we consider this matter to be resolved.
<Print Footer>
Sample
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You contacted us on 11/24/2020 to inquire about the following transactions:
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| MultiExcerptName | Sample1 |
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| PageWithExcerpt | Transaction Grid |
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No claim was submitted and, therefore, no investigation has been started. If you wish to initiate a claim, please contact <<phone>> so that we can gather the necessary details to begin investigating. If you do not wish to move forward with a claim, no action is needed. Until such time that you contact us to complete the initiation process, we consider this matter to be resolved.
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| MultiExcerptName | sample |
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| PageWithExcerpt | Print Footer |
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