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- Follow the Finding and viewing Cases instructions to get a valid ClaimId
- Use the endpoint, www.example.com/QFDAPI/v1/claim/reopenRequest to request a claim to be reopened
- /claim/reopenRequest must be called with a valid ClaimId and must be provided a ReopenReason and TransactionList
- TransactionList contains a list of TransactionIds of the specific Transactions to be reopened
- ReopenNewInformation is an optional field for any new information about the claim
Reopen Case Error Handling
An error message will be returned if an attempt is made to do any of the following:
- Request to reopen a case that is already open
- Request to reopen a case that already has a reopen request in process
- Request to reopen a dispute that is not on the specified claim