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Quavo strongly advises clients to use the standard, default letters provided in our QFD dispute management platform. QFD’s standard letters are specifically designed and developed to uphold compliance and support customer expectations. Like all account holder communications channels supported in QFD, the standard letters can be white-labeled to reflect client branding. Customized letters are also supported in QFD; however, all customization and new product implementation requests must follow Quavo’s Product Enhancement Process.
Learn more about standard vs. customized account holder letters in the FAQs below.
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