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QFD includes support for many different transaction types, as well as numerous configuration options to help align with the way you do business.  Here you'll find everything you needed to know about what is supported in QFD and how you can customize the behavior of the application.toc

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Supported Transactions
Supported Transactions
Supported Transactions

To learn more about the different types of transactions that QFD supports, as well as the configuration options available for specific transaction types, select from the list below.

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Configuration Model
Configuration Model
Configuration Model

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Settings are made available for Tenants to configure in several different ways.  The way settings are altered is primarily based upon how risky to change or difficult to understand the setting is.  In some cases, settings may have direct dependencies on the underlying service layer, which will go through a development process to change. 

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Configuration Methods
Configuration Methods
Configuration Methods

Self Configuration 

QFD includes a configuration portal, commonly referred to as "Config", which allows clients to customize application behavior and user experience.  Configuration settings are typically broken down based on transaction type and/or the system/user process that is impacted.  These settings can be viewed and changed directly by users with appropriate access.

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  • Transaction type mapping
  • Account status codes
  • Communication channels
  • Letter styling/content changes
  • Adding a Client
  • Certificate changes

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Configuration Options
Configuration Options
Configuration Options

The following options are available for configuration.  Items marked read only are viewable, but not modifiable.  For read only items or any configuration changes not on this list, reach out to your Client Success representative.  Some configuration changes require a support ticket, as marked.

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