Setting | Description | Read Only? | Ticket Required? |
---|
Defer Liability Processing | When enabled, a "Send to Process Liability" option is available in Review Recovery Response assignments where FULL liability is accepted. This option is in addition to the existing Deny and Write Off options. |
|
|
Recovery Minimum (Fraud) | Specify the minimum dispute amount for attempting recovery on fraud claims. |
|
|
Recovery Minimum (Non-Fraud) | Specify the minimum dispute amount for attempting recovery on non-fraud claims. |
|
|
Pin Preferring Chip Card (Deposit Account) Default | Specify whether debit cards are pin-preferring for use in recovery right evaluation. |
|
|
Pin Preferring Chip Card (Credit Card) Default | Specify whether credit cards are pin-preferring for use in recovery right evaluation. |
|
|
Issuer Country | Define the country of the card issuer for evaluating jurisdictional differences in recovery rules. |
| Yes |
Merchant Collaboration - Ethoca | Enable /wiki/spaces/QPS/pages/49468653 via the Ethoca network? Include pending transactions? |
| Yes |
Merchant Collaboration - Verifi | Enable /wiki/spaces/QPS/pages/49468653 via the Verifi network? |
| Yes |
Post-Resolve Merchant Credit Checks | When enabled, QFD will continue to look for matching merchant credits after a dispute has been resolved as paid. |
| Yes |
Recovery Currency | Settings for posted, settlement or local for AMEX, Visa and Default. |
| Yes |
Chargeback Review | Require review by a user for all potential chargebacks? This will prevent chargebacks from being automated. |
| Yes |