| Setting | Description | Read Only? | Ticket Required? |
|---|
| Merchant Collaboration - Ethoca | Enable merchant collaboration via the Ethoca network? Include pending transactions? |
| Yes |
| Merchant Collaboration - Verifi | Enable merchant collaboration via the Verifi network? |
| Yes |
| Merchant Collaboration Prioritization | Prioritize collaboration requests by Network? When enabled, one network will be selected as primary. A case will not be opened with subsequent networks unless the disputed transaction merchant is not participating with the primary network or there merchant responds via the primary network with no promise of a credit. |
| Yes |
